Originally created for our own use.
We are organizing a marathon. Just before the event, when we are busy with preparations and the weather forecast calls for rain on the day of the event, we receive a lot of calls to cancel the event.
I think it's because they haven't seen the web or the handouts and just in case. It was unavoidable, but it was troubling because we also had to make preparations on time.
Pure cloud telephony bot. No need to buy hardware to use the bot.
What is DELIGHT Assistant
DELIGHT Assistant is a B2B SaaS for high volume call centers that delivers both user satisfaction and significant cost reductions
- Zero call waiting time
- Realize a call center that operates 24 hours a day, 365 days a year at a low cost.
- Change the workflow based on customer attributes (e.g., for economy class and business class customers, etc.)
- More automation is achieved by integrating with other systems to reduce manpower and ensure stable operation even in the event of a disaster.
- Capable of handling 30 languages and acquiring phone numbers in 50 countries.